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How Intel partners with Intigriti to sustain a world-class hacker community
The challenge
As a global leader in technology and manufacturing, Intel’s products form the foundation of the world's computing infrastructure. Securing this vast and complex ecosystem requires a proactive and collaborative approach. Intel needed more than just a vulnerability management tool; they sought a strategic partner to help them build and maintain a strong, accessible, and rewarding bug bounty program. The core challenge was to effectively engage the global community of external security researchers, ranging from academics to professionals, and provide them with a clear process for reporting vulnerabilities, ensuring issues are fixed before they can be exploited by malicious actors.
Most importantly is the hackers, the security researchers, the people outside the company doing the work to find vulnerabilities and feed that information to us. Without them, it doesn't matter who our internal customers are. If we have no feed of vulnerabilities, then we're not producing any value
Chris Holt
Bug Bounty Program Manager
The solution
Intel chose Intigriti as the best fit for their team and program after a rigorous vendor evaluation against other bug bounty platform providers. The decision was based on a multitude of factors where Intigriti’s platform and approach came out on top. This partnership provides the foundation for both Intel’s main bug bounty program and Project Circuit Breaker, the innovative events and outreach arm of the program designed to engage the hacker community directly.
After a number of years, we decided it was reasonable to do a platform evaluation. And what we found is that Intigriti was and is still, you know, the best platform for our team and our program and our company right now
Chris Holt
Bug Bounty Program Manager
The result
The partnership with Intigriti enables Intel to run a security program that is both highly effective and true to its community-focused values. The key outcomes include:
A proven, best-in-class partnership: Repeated evaluations confirm that Intigriti is the optimal platform to meet the demanding needs of a global technology leader like Intel.
Enhanced community engagement: The platform provides the ideal foundation for Intel’s unique outreach via Project Circuit Breaker, helping them connect with the hacker community, foster new talent, and build brand trust.
Streamlined security lifecycle Integration: Vulnerabilities identified through the bug bounty program feed directly into Intel’s internal Product Security and Incident Response Team (PSIRT) and Secure Development Lifecycle (SDL), allowing for deep root cause analysis and systemic improvements to prevent future issues.
An accessible and rewarding program: Intel's goal is to be "accessible and easy to work with." The Intigriti platform helps facilitate this by creating a straightforward and rewarding experience for researchers who dedicate their skills to improving Intel’s product security.
Intel
Intel is a global technology leader, creating world-changing technology that enables global progress and enriches lives. The company is at the forefront of innovation in semiconductor design and manufacturing.
Industry
Technology & Semiconductors
Employees
120.000+
Customers
Global OEMs, enterprises, cloud providers, and consumers.
"I want my program, the Intel program, I want us to be accessible and easy to work with. We should be rewarding researchers for the work that they do. They’re providing us a service, and we should reward them for that"
Chris Holt,
Bug Bounty Program Manager at Intel